Privacy Policy

Rayoh Properties Privacy Policy

At Rayoh Properties, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide when using our website https://rayohproperties.com and services.

1. Information We Collect

We collect and process various types of personal information when you interact with Rayoh Properties, including:

Contact Information: Your name, email address, phone number, and physical address when you inquire about our services or properties.
Property Information: Details about the property you’re interested in, including location, price range, and specific requirements.
Payment Information: Financial details required for processing transactions related to our services.
Website Usage Data: Information such as your IP address, browser type, device information, and browsing behavior on our website through cookies and similar tracking technologies.

2. How We Use Your Information

The personal information we collect is used for the following purposes:

To provide you with real estate services, including property listings, management, and sales.
To communicate with you, respond to inquiries, and provide customer support.
To process payments for services rendered.
To improve our website, services, and user experience by analyzing website traffic and user behavior.
To comply with legal obligations and regulatory requirements.

Rayoh Properties respects your privacy and will not share your personal information with third parties except in the following circumstances:

Service Providers: We may share your data with trusted third-party service providers to help us deliver our services, such as payment processors, web hosting providers, and marketing agencies.
Legal Obligations: We may disclose your information when required by law or to comply with legal processes, such as a court order or government investigation.
Business Transactions: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new business entity as part of the transaction.

4. Security of Your Information

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, loss, or misuse. While we strive to safeguard your data, no method of transmission over the internet or electronic storage is completely secure. As such, we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Rayoh Properties uses cookies and similar technologies to enhance your browsing experience and collect website usage data. Cookies are small files stored on your device that help us recognize your preferences and deliver a more personalized experience. You can control cookie settings through your browser and opt out of certain tracking technologies.

6. Your Data Rights

You have the following rights regarding your personal information:

Access: You can request access to the personal data we hold about you.
Correction: You can request corrections or updates to your personal data if it is inaccurate or incomplete.
Deletion: You can request the deletion of your personal information, subject to legal obligations and legitimate interests.
Objection: You can object to the processing of your data for certain purposes, such as marketing.
Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us using the information provided below.

7. Retention of Personal Information

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.

8. Third-Party Links

Our website may contain links to third-party websites or services. Rayoh Properties is not responsible for the privacy practices or content of such websites. We encourage you to read the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

Rayoh Properties reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website, and the updated policy will be effective immediately upon posting. We encourage you to review this policy periodically to stay informed about how we protect your data.

10. Contact Information

If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us at:

Phone: +254 726 029 109 / +254 707 074 619
Email: [email protected]
Website: https://rayohproperties.com

By using our website and services, you consent to the terms of this Privacy Policy. If you do not agree with the practices described herein, please refrain from using our services.